Appearance
Carriers
Business and research documentation about the insurance carriers AskFlorence distributes for — appointments, FMO override structures, contracts, plan rules, and carrier-specific enrollment mechanics.
This section is the home for working drafts that drive how AskFlorence onboards with carriers and earns revenue through carrier-paid compensation. Content evolves as new carrier partnerships are signed, FMO relationships mature, and carrier-specific quirks surface in enrollment.
What lives here
- Carrier appointments — how AskFlorence becomes appointed with each carrier, requirements and timelines
- FMO override structures — how field marketing organizations pay downline overrides to agencies and agents
- Contracts — standard carrier-agency contract terms, key clauses, points of negotiation
- Plan availability — which carriers offer which plans in which states, plan-level rules
- Commission structures — how carriers calculate and pay producer compensation
- Carrier-specific enrollment quirks — known edge cases per carrier (Anthem, Centene/Ambetter, Oscar, Cigna, etc.)
What does NOT live here
Engineering and architecture docs about carrier API integrations or enrollment data flow live in their respective engineering sections. When a research finding here graduates into a canonical engineering decision, it moves into an ADR.
Documents
No documents yet — this section is a standing directory for future carrier research.